Shipping policy

SHIPPING

Please expect longer processing, shipping, and delivery times during promotional periods and sales.

AUSTRALIAN ORDERS

Shipping costs will be determined during the checkout process and may vary. 

Standard Shipping within Australia: 1-4 business days (Metro areas; allow 1-2 additional days for regional deliveries).

Note that dispatch and shipping times may be longer during busy seasons like Christmas, and delivery times cannot be guaranteed.

INTERNATIONAL ORDERS

For international orders, shipping costs will be determined during the checkout process and may vary.  All international orders are processed within 48 hours and sent via Australia Post Standard international delivery service, with tracking available.

If you have any questions or need further information, please contact us at hello@cardboardcard.com. 

DUTIES & TAXES

International orders are subject to the duties and taxes of the destination country, which are not included in the product price and are the responsibility of the recipient upon delivery. CARDBOARD. has no control over customs rates and processing times in each country.

SHIPPING RESTRICTIONS

If you decide not to accept the delivery of your CARDBOARD. order (except in cases of damage or incorrect products), you are responsible for original shipping charges, duties, taxes, and customs fees, as well as the return shipping cost, which will be deducted from your refund.

Any claims related to missing items or damaged/incorrect products must be reported to CARDBOARD. customer service within 7 days of receiving the items.


If you have any questions or need further information, please contact us at hello@cardboardcard.com. 

TITLE & RISK

We retain ownership of items until full payment is received. Once items leave our premises for delivery, they are at your risk.